Dear kita-man, Warmest Greeting from Adiwana Unagi Suites! Thank you so much for your kind words! We're thrilled to hear that you had such a relaxing stay with us. It's wonderful that you enjoyed the spacious rooms, soothing spa, and delicious food at our restaurant. We're especially glad that the smiles and service from our team, including Agus, made your experience even more special. We hope to welcome you back for another relaxing and enjoyable stay soon Best Regards, Putu & Adiwana Unagi Suites Family
Dear Mr/s. Mion84, Warmest Greeting from Adiwana Unagi Suites! It's wonderful to hear that you found the hotels in Ubud to be great value for money during your 3-night, 4-day stay. It sounds like you had a fantastic experience, especially in the Adiwana series hotel. Booking a corner room with a forest view was a great choice, and it's fantastic to hear that you had a very comfortable stay. Small hotels with all the necessary amenities can often provide a more intimate and enjoyable experience. It's great that you found this hotel to be the best among your stays in Bali, and the fact that it was newly completed likely added to its charm. The insight about "unagi" meaning "craftsman" is interesting and adds a unique cultural aspect to your stay. Thank you for sharing your experience, and we hope to welcome you back for another wonderful stay in the future! Best Regards, Putu & Adiwana Unagi Family
Dear A1762NC_, Warmest Greeting from Adiwana Unagi Suites! Thank you for your fantastic review! We truly appreciate that you chose our hotel. We are delighted to hear that our staff were helpful and accommodating, especially with using Google Translate for communication. We are honored that the complimentary upgrade to a villa with a pool made your stay memorable. Despite not having Japanese-speaking staff, we are grateful for your recommendation to those who might be anxious about speaking English. We look forward to welcoming you back and hope to see you again soon. Best Regards, Putu & Adiwana Unagi Suites Family
Dear Traveler445708, Warmest Greeting from Adiwana Unagi Suites! Thank you for sharing your first-time experience in Bali and your stay with us in Ubud. We're delighted to hear that you enjoyed the convenient access to the rice terraces and the ease of transportation to the center of Ubud, allowing you to have a local experience. It's heartening to know that you had a great time and appreciated the good service and hospitality provided by our smiling and nice staff. We're glad you found Ubud rich in nature and wonderful. We look forward to welcoming you back on your next visit to Bali for another memorable stay. Warm regards, Putu & Adiwana Unagi Family
Dear akikoh2024, Warmest Greeting from Adiwana Unagi Suites! Thank you for choosing to stay with us and for sharing your wonderful experience. We're delighted to hear that you enjoyed your time with us, and it's fantastic to know that our staff's kindness left a positive impression on you. We're also thrilled that you had the opportunity to experience our floating breakfast, and that it added to the enjoyment of your stay. We would be honored to welcome you back for another stay, and we look forward to providing you with another memorable experience. If there's anything specific you'd like for your next visit, please feel free to let us know. Warm regards, Putu & Adiwana Unagi Family
Hi - as far as I know, everyone has access to the pool. It is in an open area. Towels are available at the pool for free use and you can have food and drinks delivered to the pool.
PS The spa near the pool is fantastic. If you go, make a point of going.
