Hi, we booked a room in the hotel and only later found out that it says in their fine print that "Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests." One of us has some small tattoos, we're both European and we tried contacting them through the site where we made the booking, but couldn't get any response. Does anyone have any experience with such a situation? is it likely we'll be permitted in the hot springs if they're empty? (early in the morning or late at night?) or do they have private baths that we can use without making any inconveniences for other guests?

Hi, I read that you can get the bus shuttle from Takayama to the Hodakaso Yamano Hotel, how did you arrange that because I couldn't find the information about bus shuttle in their website as well as their bus shuttle to go to the Shin Hotaka Ropeway. This would be a cheaper choices than getting the two days pass Nohi Bus. Thank you

Is there another option for meals than the expensive Kaiseki dinner?

I plan to book for room only, is the restaurant open for customers without meal plan? Can you eat a la carte or is it a set menu. For medical reasons my partner is not allowed to eat raw meat and fish so there is no point in booking the full dining experience. thank you

As I will check in late, can I just rent a room with breakfast and no dinner? Thanks.