The electronic door to the room locks by itself. The receptionist will give you a code to get in. Once you are in, the door is hard to open from inside the room. The receptionist said you need to turn off all the ventilation system, closed the window, the locking mechanism is easier to press down to open the door. It has to do with inside air pressure. I’ve never heard of such a thing but it really worked. Turn off everything first, then press down the arrow to unlock the door. Hope this helps someone who might be locked in. The breakfast: they give you tickets to the morning market. You have four places to choose from. Take pictures of places so you know which one.
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滞在時期： 2024年9月旅行タイプ：カップルでの旅行
客室選びのポイント:Learn the locking mechanism of the room door. Decide which restaurant to go to for breakfast with...
Fav Hotel 函館のお客様サービス / フロント オフィス、FAV HAKODATEからの返信
3 日前に返信済み
Thank you very much for choosing our hotel. We are very pleased to receive your highly positive review. We will continue to make every effort to satisfy all of our guests. We look forward to welcoming you again.
Hotel is well located and walkable from train station. The rooms were new and well sized for family, the kids loved the bunk beds and the overall setting of the room and just wanted to go back chill. Check in was self service but the staffs were helpful. Overall, good value for the quality of the room.
Fav Hotel 函館のお客様サービス / フロント オフィス、FAV HAKODATEからの返信
2024年5月30日に返信済み
Thank you for your kind review. We're delighted to hear that our location, room size, and facilities met your family's needs and that your children enjoyed the bunk beds. We're glad that our staff could assist with the self-check-in process. We strive to provide good value and quality, so we're happy to hear your positive feedback. We look forward to welcoming you back soon. FAV HOTEL HAKODATE
I booked a room with them in Nov 2023 for an April '24 stay. All paid up and confirmed, in Nov '23.
Today, Feb '24, I get a message from them stating " The room you have reserved is overbooked as it was filled by a very small margin. Therefore, we are unable to prepare your room at this time. ...Therefore, we would appreciate it if you could cancel your reservation."
Did they just tell me they sold my room to another for a higher price, after charging my card, confirming the reservation in Nov'23, only to tell me 2 months before my travel? And with no recourse to help me?
This is shocking business practice anywhere else in the developed world but I am beyond words that this is coming from a Japanese hotel! Wow!
Modern and minimal hotel in Hakodate. Hotel is not far from Jr. Hakodate and Morning Fish Market. Lobby lounge is quite small. Room space is not big, but not too small. Room is very clean and space is well organised. Comfort bed and pillow. Very impressive for service and everything, except breakfast choice is limited. Luggage storage is available, but no staff taking care of your belonging.
