ザ リッツ カールトン ランカウイのGeneral Manager、Mafalda Costa Tavaresからの返信
2025年1月5日に返信済み
Dear sh, Thank you for choosing to stay at The Ritz-Carlton, Langkawi with your beloved partner and writing us a heartfelt review on TripAdvisor. We’re absolutely delighted to hear that your experience with us was wonderful and seamless. It truly warms our hearts to know that you enjoyed the room, the pool, and our three unique dining outlets (Langkawi Kitchen, Horizon, and The Beach Grill) as well as our award-winning spa. At our tropical paradise, the care and comfort of our guests are our highest mission. Our dedicated Ladies and Gentlemen are always here to ensure that every moment you spend with us feels seamless and special. We're so happy that you and your partner were able to enjoy this, and we feel privileged to have made your first visit memorable. We can’t wait to welcome you both back to your new ‘home away from home,’ and we look forward to making your next stay just as extraordinary as the last. Best regards, Mafalda Costa Tavares General Manager
ザ リッツ カールトン ランカウイのGeneral Manager、Mafalda Costa Tavaresからの返信
2024年12月18日に返信済み
Dear Freedom09150282565, Thank you so much for choosing to stay at The Ritz-Carlton, Langkawi with your friends and for sharing your experience with us on TripAdvisor. It truly warms our hearts to hear that you had a delightful stay with us. At our tropical retreat, we’re dedicated to providing exceptional service, and knowing that our Ladies and Gentlemen helped make your time here seamless and enjoyable means the world to us. We’re also so glad to hear that you had a memorable moment at Horizon, enjoying a cocktail while taking in the breathtaking sunset as it's always a special experience we love to share with our guests. We can’t wait to welcome you and your friends back to Langkawi in the future. You’ll always have a place here, and we look forward to creating even more cherished #RCMemories with you in your new ‘home away from home.’ Best regards, Mafalda Costa Tavares General Manager
ザ リッツ カールトン ランカウイのGeneral Manager、Mafalda Costa Tavaresからの返信
2024年11月10日に返信済み
Dear Curious67461147244, Thank you for choosing The Ritz-Carlton, Langkawi for your couples getaway and for taking the time to share your positive experience on TripAdvisor. We're happy to hear that you loved our tranquil location, surrounded by the beautiful rainforest and by the Andaman Sea, while still being conveniently located less than 15 minutes drive from Langkawi International Airport. We hope that you were able to explore all the wonderful activities at the resort, from a couple's hammam to our exciting RitzVenture that takes you to a hidden beach. It was our pleasure to have you and the Ladies & Gentlemen are delighted to hear you plan to return to our tropical paradise, for more indelible moments with us. Best regards, Mafalda Costa Tavares General Manager
ザ リッツ カールトン ランカウイのGeneral Manager、Mafalda Costa Tavaresからの返信
2024年10月13日に返信済み
Dear 151keisukea, Thank you so much for choosing to stay with us with your lovely family and taking the time to leave us a review on TripAdvisor. Hearing that you, your wife, and your baby had a warm and inspiring stay at our tropical paradise truly fills our hearts with joy. We are so grateful to you for your kind words about our rooms, facilities, and food as it means the world to us. It warms our hearts to know that you experienced the genuine care and comfort exemplified by our Ladies and Gentlemen during your stay. It was a true honor to make a positive impact on your first visit to The Ritz-Carlton, Langkawi. We are absolutely delighted to hear that you wish to return, and we can’t wait for the opportunity to welcome you and your family back with open arms so we can have the pleasure of serving you and your family once again at your new ‘home away from home’. Best regards, Mafalda Costa Tavares General Manager
ザ リッツ カールトン ランカウイのGeneral Manager、Mafalda Costa Tavaresからの返信
2024年8月18日に返信済み
Dear Departure61809464928, Thank you for choosing The Ritz-Carlton, Langkawi and for taking the time to share such a glowing review. We are thrilled to hear that your stay at our tropical sanctuary was as wonderful as we hoped it would be. We are overjoyed that you enjoyed our sumptuous international buffet breakfast at Langkawi Kitchen. With its wide array of exquisite dishes and our renowned complimentary à la carte menu, we strive to create a truly memorable dining experience. Our lobster omelette is indeed a guest favorite—be sure to also indulge in our Steak Egg and Pandan French Toast, which are equally delightful on your next visit! As you observed, our dedicated Ladies and Gentlemen are committed to ensuring your stay is nothing short of extraordinary. We will be sure to share your kind words with Sara as she will be thrilled to know she played a part in enhancing your experience with us. Our team is eagerly anticipating the moment we can welcome you back to The Ritz-Carlton, Langkawi, to craft even more cherished #RCMemories together. Best regards, Mafalda Costa Tavares General Manager
Dear takkan_yusuke,
Both villas are exceptional and offer great views of the sunset. Should you prefer a villa with direct access to the beach we would recommend you booking the beach villa.
We hope we’re able to answer your question.
Regards,
The Ritz-Carlton, Langkawi
Children are allowed in all outlets except Horizon, which is adults-only for both the restaurant and pool. There are children's menus available at Langkawi Kitchen, The Beach Grill and Hai Yan.
Half board - 1 time redemption either lunch or dinner perday
Full board - 1 time redemption for lunch and dinner perday
For food only excluded beverages
Excluded for premium item
Hope this clear for u