ステラ ハーバー リゾート （ザ パシフィック ステラ & ザ マゼラン ステラ)のMarketing and Communication Rep、SuteraHarbourResortからの返信
2020年1月15日に返信済み
Dear Fearless803273, Happy New Year 2020! Thank you for taking the time to post a review on our TripAdvisor page. We are happy to know that you had a great stay with us and managed to utilise the many facilities we have here at Sutera Harbour Resort. It has been an honour to us to serve appreciating guests such as you. We would like to personally invite you to follow us on Facebook @suteraharbour, Instagram @suteraofficial, Twitter and our blog thisissutera.com for all the latest updates and highlights. We eagerly await the opportunity of welcoming you back on your next visit to Kota Kinabalu. Best regards, The Management
Dear keshigomuhanko, Thank you for taking the time to post a review in our TripAdvisor page. We are happy to know that you enjoyed our clean and comfy room. We are also glad to know that you had a good breakfast experience with us. We would like to personally invite you to follow us on Facebook @suteraharbour, Instagram @suteraofficial, Twitter and our blog thisissutera.com for all the latest updates and highlights. We look forward to the opportunity of welcoming you back on your next visit to Kota Kinabalu. Best regards, Gerry D'Cruz General Manager The Pacific Sutera Hotel
Dear kutm, Thank you for taking the time to post a review in our TripAdvisor page. We read your experience with deep regret and disappointment. We sincerely apologise for the experience that did not meet to your expectation. Please be assured that this is not reflective of the usual service standards that we pride ourselves on. We are dedicated to customer service and this very constructive feedback has been channelled to our team for further improvement as it is only through caring guests such as yourself that we are able to continually monitor and improve our standard and services. We remain faithful to seeing you again for a more positive feedback. Best regards, Gerry D'Cruz General Manager The Pacific Sutera Hotel
Dear ktnari, Thank you for taking the time to post review in our TripAdvisor page. We are thrilled to learn that you and your family had an amazing experience with us and enjoyed our spacious and comfortable rooms. We are also happy to know that you had a wonderful dining experience with us. We do however apologise for the experience that did not meet you expectations. Please be assured that this is not reflective of the usual service standards that we pride ourselves on. We are dedicated to customer service and your constructive feedback has been channelled to our team for further improvement as it is only through caring guests such as yourself that we are able to continually monitor and improve our standard and services. We would like to personally invite you to follow us on Facebook @suteraharbour, Instagram @suteraofficial, Twitter and our blog thisissutera.com for all the latest updates and highlights. We look forward to the opportunity of welcoming you back on your next visit to Kota Kinabalu. Best regards, Gerry D'Cruz General Manager The Pacific Sutera Hotel
Dear katoosa, Thank you for taking the time to post a review in our TripAdvisor page. A mere 10-15 minutes away from the Kota Kinabalu International Airport and the city centre, Sutera Harbour Resort is the ideal location for work, live and play, giving you easy access to a vibrant mix of commercial, retail and entertainment choices. For the record, Sutera Harbour Resort is the only integrated resort in Sabah with world-class marina facilities as well as a 27-hole Graham Marsh designed championship golf course and night golfing facilities. It is the ideal accommodation for families as well as business and leisure travellers. We would like to personally invite you to follow us on Facebook @suteraharbour, Instagram @suteraofficial, Twitter and our blog thisissutera.com for all the latest updates and highlights. We look forward to the opportunity of welcoming you back on your next visit to Kota Kinabalu. Best regards, Gerry D'Cruz General Manager The Pacific Sutera Hotel
The pool is opened to hotel guests and guests of the hotel guests, provided you do not bring the entire village over for a swim at the hotel pool.......
sutera harbour resort (the pacific sutera & the magellan sutera) hotel, sutera harbour resort (the pacific sutera and the magellan sutera), sutera harbour hotel, sutera harbour kota kinabalu, magellan sutera
