Dear Nami0209nami, Thank you for choosing Raffles Makati, and for taking the time to leave a review regarding your recent stay with us. We are delighted to hear that you experienced true omotenashi (hospitality) during your time at the hotel. Your kind words about AB and JP, as well as the rest of our team, will surely be shared with them—they will be thrilled to know that their warm and attentive service made a lasting impression on you. We are also pleased to hear that you enjoyed the layout of the lobby, hallways, room, food, and pool. It’s wonderful to know that everything exceeded your expectations. Again, we thank you for your thoughtful feedback, and we look forward to welcoming you back to Raffles Makati for another memorable stay. Respectfully, The Raffles Makati Team
ラッフルズ マカティのHotel Manager、Raffles and Fai... Mからの返信
2020年2月20日に返信済み
Dear alwqrhe, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you enjoyed your stay. Thank you for your positive feedback regarding our rooms, facilities, and especially, our associates. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager
ラッフルズ マカティのHotel Manager、Raffles and Fai... Mからの返信
2020年2月20日に返信済み
Dear ryujikanamaru, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you enjoyed your stay. Thank you for your positive feedback regarding our services, and our breakfast. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager
I’m sorry, we did not use the laundry or dry cleaning service but I can tell you that compared to other hotels, everything was reasonably priced, including the mini-bar. With that in mind, I don’t think it would be super expensive. I hope this helps.
Raffles Makati does not have a club lounge. Reservations for our suites come with complimentary breakfast at Mireio or Spectrum, as well as afternoon tea and evening cocktails at the Writers Bar.
