This hotel is a medium sized establishment situated outside of the city of Hangzhou in a quiet suburb near the West Lake. Makes an ideal base from which to explore the lake and other attractions in the area. The hotel is boutique with all the...続きを読む
Very kind people. Very well located just near a park north of west lake. Easy to find taxis. Close to railway station 45mn. Service very good. Hotel itself very cute. Good restaurant. Good bar to have cocktails. We will come back again
The hotel is very clean and modern the only major flaw is ZERO sound proofing. Now this tends to be problem in China in general
First thing you should know is its on a busy major road with a bus stop out front This makes...続きを読む
Spent a week in Hangzhou while staying at Tea Boutique Hotel near West Lake. Nice neighborhood for walking around, catering to Hangzhou visitors. Hotel is modern, well-appointed, and clean. Staff is friendly and responsive (and English speaking). The teas provided in our room were a...続きを読む
We stayed at your hotel a week ago together with a guest of ours and we had a very bad, unacceptwble experience.The general manager rang my husband after we left and promised to send him an email which - now a week later - we have not recieved. He is not picking up the phone so how can we remind him? Please reply promptly.
Mrs H Breederveld
SuzandGeeからの返信 | この施設の口コミを投稿済み |
Typically in China, if you are not in a persons line of sight his problem (your request for an email) goes away, or is no longer his concern. With education over time this aspect might be corrected but for now it has... 続きを読む
Typically in China, if you are not in a persons line of sight his problem (your request for an email) goes away, or is no longer his concern. With education over time this aspect might be corrected but for now it has permeated right throughout service positions and applies equally when you visit Government offices.
Does the hotel provide free bicycle for guest to use?
Catherine Lからの返信 | この施設の口コミを投稿済み |
No, I am afraid not. But there are a lot of booths for bike rental.
Does the hotel have a shuttle to and from the airport?