Dear Hiroali H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. and please know that your feedback is extremely valuable to us. We always strive to provide the best service to our guests. We hope you will come back here again soon. Best regards, Nawarat Cehovic Front Office Manager
Dear Amy0001234, Thank you for sharing your experience at holdiay inn Resort Phi Phi Island. We are very grateful for the feedback provided. I have shared your comments with our team members who are currently working on the service issues you have highlighted. Our hotel conducts bi weekly pest control visits and sprays against mosquitoes each time. We also provide complimentary Mosquito tablets in the room for our guests convenience. We thank for sharing your experience with us and hope that we will have the opportunity to welcome you again next time soonest. Best regards, Nawarat Cehovic Front Office Manager
Dear Auyumixjuicexx, Thank you for sharing your experience with us. Please know that your feedback is extremely valuable to us. I am pleased to hear you enjoyed your stay in overall. We hope you will visit us again. Best regards, Nawarat Cehovic Front Office Manager
Even now, racial discrimination still prevails at this hotel. 私は日本人です。このホテルは白人とアジア人で、チェックインの場所が違いました。朝食も白人には、卵料理のオーダーを優先してサービスするのですが、アジア人は後回し。白人にはテーブルまで運びにいくのに、アジア人にはセルフサービスでした。 自然のなかでゆっくりできる素敵なホテルでしたが、私はとても悲しく感じました。国籍関わらずマナーのよいアジア人が多いなか、そのような人種差別を露骨にするホテルは初めてでした。
Dear Wasebasu, Thank you for taking the time to provide feedback about your experience at Holiday Inn PHI PHI ISLAND. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly. Best regards, Nawarat Cehovic Front Office Manager
Dear Sir, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nawarat Cehovic Front Office Manager
Dear Vino,
We can arrange for your transfer from the airport to the peer approximately 1 hour. then you will need to board the ferry to the resort. to embark and disembark from the ferry our team will assist your mum in getting out of the ferry to long tail boat short journey to the resort.
we can allocate a bungalow which is very close to the restaurant and the resort facilities but you will need to make a reservation fairly quick as our resort enjoy a high occupancy all year round.
Thank you for your interest and please e-mail directly at
stephane duvacher at ihg com
looking forward to welcome you to our beautiful resort
stephane duvacher
We travelled with TUI in Dec 2022 and the transfers were seamless!
They pick you up from the airport, take you to the port, then you get the ferry over to Phi Phi where a speedboat will collect you and take you to the hotel.
Same on the way back... no problem whatsoever ! Enjoy .. we are also there at the start of December :)
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