We had booked a family room for 5, so were a bit non-plussed when it turned out to have one double sofa bed and two singles. Our 7yr old daughter was offered a cot (!), which we declined, and had to take a second twin room at extra cost instead. The rooms are large, comfortable and clean, but we found three working plug sockets between our two rooms, one minibar fridge had to be turned off as it was getting extremely hot, the bathroom lighting had a bizarre ultraviolet base setting and the key cards worked only sporadically. Where the hotel really let us down was our second night, where our extra twin room was unaccountably given to some Belgian cyclists while we were out at dinner! Although a replacement room was rustled up quickly enough, we were displeased to discover that the new room was a twin with a third mattress on the floor, an option that was not offered for our original family room. As a couple with three small children, this was what we had been led to believe we had booked. Breakfast is an unappetising attempt at a continental selection, service good if a little chaotic. Not sure we would stay again it’s it’s also on the expensive side for Kosovo.…
Overall the hotel is fairly new, clean and affordable. It thankfully has fast reliable WiFi which worked well throughout my stay, I got a decent nights sleep thanks to black out shutters too. Although we stayed on a Tuesday night and it wasn’t busy make sure you pop up to terrace for a beer, it’s only €1 for local Peja bottle! My criticisms include; - Smoking allowed inside the breakfast area - Breakfast should be described as “continental” - ie limited - Noisy neighbours and limited sound proofing - Staff unattentive at breakfast I was also not impressed that they decided to throw an extra charge at me for using a card which was not advised prior, I have taken this up with booking.com as it was not advertised this way.
We were looking for a place to gather for a meeting with our teams! We found friends, relaxation and memories! Planning was so easy with Qendresa! I did all the planning via email and phone, no need to travel and see the place, it is perfect! Rooms are fantastic!! Breakfast is great! Service is fabulous and location is a wonderful walk through the town to the Center! They even got wind that we were celebrating our 30 th anniversay and delivered a bottle of wine to our room with a Happy Anniversay!! Meeting rooms are great! We will be back! Paying the extra 20 euros for the delux room is worth it!!
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