Third floor room, elevator not working. Rubber glove and gauze left on floor in room and a sticky red spot on the floor. No dishes in the room. Air and heat unit not functioning. No soap available for laundry. No maintenance staff on weekends???? Unprofessional...続きを読む
There was no soap, shampoo when I arrived and I was told they were out of shampoo. They were also out of coffeemakers for the room. There was an Ad for free Showtime in the room, but the TV remote was missing and the TV...続きを読む
The elevator of the hotel was not working and we received a room in 3rd floor. However, the elevator was not functional for 5 weeks. So, when we booked and then when we called (a week before my arrival), the hotel manager had enough opportunity...続きを読む
Paid $100 deposit which was due to be returned on check out from Extended Stay Santa Rosa North. This did not happen. Since June 2016 have been communicating with several people from Extended Stay but still this deposit has not been returned.
My recent emails...続きを読む
Checked and checked right back out. Horrible ..bed looked slept in ..holes in the carpet ..stains all over the place...walls stained and patched. Elevator doesn't work. Smells of smoke. How is this place even open. Not even worth a single circle but need one to...続きを読む
I am considering staying at your hotel, however, I am allergic to cigarette smoke. It sounds like your hotel smells very bad. What room should I request if I decide to stay there? Why do you still allow smoking when no one else does in California? Very strange! Thanks. Terry
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I am not Extended Stay but I did stay at that hotel a couple of weeks ago. If you are sensitive to ANY smells I would not recommend it at all. There are any number of smells from smoke to food cooking... 続きを読む
I am not Extended Stay but I did stay at that hotel a couple of weeks ago. If you are sensitive to ANY smells I would not recommend it at all. There are any number of smells from smoke to food cooking, pets... there are indeed smoking rooms at this hotel and there can be people smoking outside. Our friends were in a non-smoking room but the hall and other areas like the stairs were really bad.