We stayed here on a family trip to America. We stayed for 14 nights and it was the best 14 nights I've ever had in a hotel. Since we stayed on the rock royalty level u will focus on their services. Check in was laid...続きを読む
We stayed at the Hard Rock while visiting Universal. From the moment of check in to check out we loved it. Check in was easy and although our room wasnt ready we were able to go and enjoy the parks and they texted us or...続きを読む
Out of Five hotels in two weeks, this one went the extra 100 miles to make sure it was the best - It started with Brandon at the front desk, noticing that it was our honeymoon. He asked if we would mind if they upgraded...続きを読む
Recently we stayed for a weekend and chose this because of past experience with HRHotels. My son loved the pool, loved the hotel. We hit the park early for the early perk, returned for "a couple of hours" to relax at the pool during the...続きを読む
Spending the weekend with my family. Great hotel for a family vacation. Room is great. Despite this being a non-smoking hotel, many people smoking on the premises.
Many people smoking in non designated areas, but no one seems to care. We are sitting at the...続きを読む
Just wanted to check if you stay here for 1 night when can you get express pass for park? Do you have to wait until check in time/when room is ready? Also, does it matter who you book the hotel through or do you get free passes whoever you book with?
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we checked in at 10.30am and could get express passes there and then. We stored luggage with concierge and when the room was ready (a round 2pm) they brought it up. Does not matter who you booked with, all guests get express... 続きを読む
we checked in at 10.30am and could get express passes there and then. We stored luggage with concierge and when the room was ready (a round 2pm) they brought it up. Does not matter who you booked with, all guests get express at HRH, enjoy!
Hi I am staying at the Hard Rock Hotel later this year and am wondering if you can get hotel transport or a water taxi to Volcano Bay ?
Hi I'd like to email the front desk, what's the email address please x