This motel had the grumpiest, most unhelpful receptionist (young man) I've ever met. He really didn't want to be there and it was obvious to everyone. He told us there were no local buses to downtown even though a regular service stopped almost outside the...続きを読む
Come here for work once a month from Tampa and I love it here. By far the best place in the area. All the amenities heated pool, fridge, microwave etc.... and easily the most comfortable bed in any hotel...
Nice hotel, staff really friendly and helpful, and clean rooms. They are in the process of major renovations to the rooms but we felt like the rooms were already renovated. The negative reviews that this hotel gets is outrageous. We stayed for 3 nights and...続きを読む
My stay at this hotel was very pleasant. When I arrived, the staff was very welcoming which made my stay even better. Although this hotel is not a 5 star hotel, the rooms are nicer than most of the franchises. I would definitely recommend this...続きを読む
Stop lying this place is no where near clean and comfortable! Forget roaches its packed with crackheads! District manager needs to visit do he can see for himself and stop believing employees over customers....I believe the mold was there cause it's nasty inside and out!...続きを読む
El hotel tiene servicio de shuttle del aeropuerto al hotel
This is to Kelly Z...you responded to my review that had you known about the disrepair and filthy conditions of our room that you would have taken care of the problem. My thoughts on this are that you, as a manager of a hotel, should be aware of the condition of the establishment you run. Posting pictures on travel sites of rooms that are no where close to the actual condition of the rooms you offer is false advertising. This is just advice. As a person with past management experience, I would recommend that you follow up and personally inspect your rooms before sending in unsuspecting guests.
Also, you should be aware that some of your "guests" whom I can only assume rent by the week or month are rather unsavory and by loitering outside of guest rooms, drinking beer and leering at other guests, send the wrong message. I would not recommend that families or young girls stay on your premises due to this.
I really wish you well. If you are the lady who checked us in that day, you seem very personable and intelligent. I am sorry I did not inform you personally. I really believe that even though the room decor is out of date, you could create a safe and homey atmosphere just by replacing missing pics on walls, thoroughly cleaning the rooms daily and inspecting them as well, and by being more particular of the way long-term guests behave.
Thank you for taking the time to respond to my review...daneew
Vinny Pからの返信 | 施設の代表者 |
I completely understand your frustration and we as a hotel value all of our reviews. Considering that the hotel is currently under new management, all complaints have been addressed for the betterment of our... 続きを読む
I completely understand your frustration and we as a hotel value all of our reviews. Considering that the hotel is currently under new management, all complaints have been addressed for the betterment of our establishment. We advertise that this is a safe, clean place for families to stay because we know that our guests enjoy their time here with us at the Budget Inn of Saint Petersburg. If you ever do visit our hotel again, I guarantee that you will be impressed and satisfied with your stay. Considering that customer satisfaction is in the forefront of our business model, we will do everything in our power to assure you that your stay is as pleasant and peaceful as possible.
Budget Inn of Saint Petersburg, Fl