Do you offer ADA rooms and if so which category room would you need to book? How about your grounds wheelchair accessible with a pool lift?
Chris Wからの返信 | この施設の口コミを投稿済み |
I cant offer advice on the rooms. but i would suggest you talk directly with the reception office ask for Luis he is only a new starter there but a quick learner.
We really enjoyed the resort and had a great time.
After reading reviews on TripAdvisor and Yelp, I was concerned about being assigned a unit others are complaining about. I called the 800# to reconfirm our reservations for 4/15-7nts and to ask for a couple of special requests. The woman who took my call didn't really seem interested. Since we're staying 8days- and we really enjoy cooking, I asked for an upgraded unit with a modern kitchen/amenities. Also, my fiance is handicapped so I asked for a room closer to the pool. We paid about $260+ per night- which is on par with the current rates listed for premium upgraded units. I'm worried we'll get there and be stuck. Is there a way to pre-block a unit the managment company would recommend based on our special requests?
GUNTER11からの返信 | この施設の口コミを投稿済み |
I don't know about Handicapped rooms but I can tell you we did not get a pre-reserved room they issued one to us when we got their. They have elevators I believe we stayed in bldg #3 two room right across from the pool we... 続きを読む
I don't know about Handicapped rooms but I can tell you we did not get a pre-reserved room they issued one to us when we got their. They have elevators I believe we stayed in bldg #3 two room right across from the pool we where on 2nd floor no 1st floor building elevated. The kitchen was very nice but we didn't cook anything, with low bar top it had every thing. We loved the nautical decor very nice place we will be back. Just make sure your room doesn't smell like smoke if you're a non-smoker I heard that can sometimes be an issue.
I am traveling to the key by boat can I dock while I stay at the hotel
Gladys_500からの返信 | 施設の代表者 |
Yes, you can dock at our Marina. Please call our security department prior to arrival at 305-853-5101 and they will be able to assist on what you would need.