Dear Guest, Namaskar! At the onset allow me to thank you for your recent stay with us at Hyatt Regency Dharamshala Resort. Please accept our sincere apologies for the inconvenience caused to you. We were disappointed to learn the shortcomings you experienced. We completely empathize with your concern and work on the same positively. Your feedback has been noted and has been shared with the entire team. This helps us to understand the areas to improve our guest experience. At the same time we would like to assure that I have personally investigated the feedback you have left and the concerned team is briefed. We look forward to having an opportunity to restore your faith with us and would hope that we will have the chance to do so in the not-too-distant future. Warm Regards, Utsa Majumder General Manager
Dear Guest Namaskar! Thank you for sharing your review with us. Our team members are always looking forward to creating memorable moments and providing exceptional services for our guests and I am glad that your stay was a wonderful one. Your compliments have been provided to the entire team who are looking forward to welcoming you back soon. Warm Regards, Utsa Majumder General Manager
Dear Mr. Pratik,
Namaskar!
While we understand that some reviewers have mentioned the monkey presence as an issue, it's not a significant concern for most of our guests. Our team is well-equipped to handle any wildlife encounters, and we advise guests to keep the mesh doors locked to prevent any unwanted interactions. With these precautions in place, guests can still enjoy the beautiful surroundings of our property, including sitting on the balcony and exploring the area, without any major disruptions. We appreciate your understanding and cooperation in maintaining a safe and enjoyable environment for all.
Warm Regards,
Team Hyatt Regency Dharamshala Resort
Dear Guest,
Namaskar!
Yes, we do provide baby cot upon request, and we would be happy to arrange one for your stay.
Please let us know if you have any other requirements or if there's anything else we can assist with.
Warm Regards,
Team Hyatt Regency Dharamshala Resort
Dear Guest,
Namaskar!
Thank you for reaching out to us. We are pleased to inform you that our pool is fully operational and temperature-controlled for your comfort. While the pool area itself is not temperature-controlled, our indoor heated pool ensures a comfortable experience regardless of the weather outside.
We strive to maintain the highest standards of decorum and service to provide a true five-star experience worth the value.
Warm Regards,
Hyatt Regency Dharamshala Resort.
