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Dear hiromik373, Thank you so much for your detailed review and for letting us know about your visit to Bellagio. We would like to extend our apologies for the cleanliness oversights encountered in your guestroom. Please know this is certainly not indicative our exceptional standards of product at our resort. We further lament to learn about the issue encountered in our guest elevators but we are glad to hear this was quickly resolved. Rest assured we have documented your feedback. Your complete satisfaction is our objective, so we hope for the chance to better meet your needs in the future. Kind regards, Alejandra Guest Experience
