A group of 11 of us ate in here on Easter Sunday 2017 and I and the rest of the party could not compliment the staff enough for the food and the welcome given throughout out visit. It was obviously a very busy time, however...続きを読む
Super country inn with fantastic food (excellent value), great selection of draft beers, excellent selection of gins, roaring fire, helpful staff including really welcoming owners. Lovely room in a delightful village. Lovely countryside and some excellent walking right on doorstep
Will definitely be staying again
We stopped in Hawes to do some shopping yesterday and while we were there we thought we'd have some lunch. We popped in at the Hart and were very surprised and very pleased with the quality of the food. There were plenty of staff on...続きを読む
This Hotel seems to have some pretty bad reviews for 2016, will this continue into 2017.
No good reading all the good reviews when there are bad ones, excuses are not acceptable, it just should not happen.
Terry Wからの返信 | 施設の代表者 |
There was a significant change to the leadership of the business in December 2016. In any top place to eat and drink there will always be some customers whose expectations are not met. By nature of being consistently top of... 続きを読む
There was a significant change to the leadership of the business in December 2016. In any top place to eat and drink there will always be some customers whose expectations are not met. By nature of being consistently top of TripAdvisor since then I would argue we get it right more than anyone else in the Town although we pride ourselves in a very positive relationship with other places to eat in the town. We all provide different things for different people and in that respect satisfy the majority of people that visit the town. Whilst I agree excuses are not acceptable but the ratings speak for themselves. we look forward to making people happy in 2017