We visit the area often (except for recently due to Covid) as our kids/grandkids are in the area and we stay exclusively at Marriott branded hotels. Elements showed promise as it is the closer to our kids than the Residence Inns or Spring Hill in the area. I will start off with the positives: 1.Fairly nice overall ambience (except as noted below). 2.Staff was very friendly - except one individual, who I believe was in training at the front desk - seemed annoyed when I asked him a question at just before 7 AM in the morning. 2.We love the well-designed light blocking blind - the design blocked the ever annoying outside light at the sides and bottom of the window at night-time - very thoughtful feature which should be replicated in all Marriott Hotels. 3.The beds are pretty comfortable. Not so positive: Problem 1: No luggage carts. They are backordered until late October. Really? Come On! Elements has been open for months, and this is NOT Marriott's first rodeo in rolling out a Hotel! How many thousands upon thousands of hotels do they have and they cannot spare 2-3 from other establishments? Staff DID help us unload. Marriott get some carts there!! Problem 2: The elevator floors appear filthy because the flooring selection absorbs and shows "everything" - this is a very bad look and needs to be remedied. While there is no expectation of eating off any elevator floor - this looks terrible particularly in a new hotel. Problem 3: The music is VERY LOUD in the elevator and belongs in a Hotel where the elevator ascends to the top floor where the nightclub is in full swing - not opening onto your floor where you hear the music four rooms down the hall if the elevator doors are still open. Problem 4: Two small wall hooks in the bathroom for ALL your bath towels, face towels and wash cloths, period. No hooks on the door, no towel bar on the wall to the left of the sink (plenty of space). We bought an over-the-door towel bar with four hooks at Target and accidently left it in the room :( Hello? Anybody home in interior design? Problem 5: No place to put your own soaps or shampoos in the shower - except the floor. What is wrong with these people who designed this Hotel? Oh - with care you can balance your soap on top of the two dispensers of body wash and shampoo-conditioner full of scented junk (I took a sample...whew!). Problem 6: Top honors for the most intrusive, annoying blinking light go to the smoke-CO detector smack dab in the center ceiling of the sleeping area. Neither of us had the best night sleeps because of this gem. Ridiculous. Again - who thinks of these things? Problem 7: Overall the Hotel seemed clean (elevator floor an exception) however - the "filth" on the inside of the toilet in the public men's room Saturday morning along with some strewn trash was all still there Monday morning. Problem 8: Walls between the rooms and floors must be super thin. We could hear everything going on next door and could hear people walking around above us at 4 am in the morning! In summary - unless there is no room elsewhere when visiting - we will NOT return to this Hotel and probably not to an Element Brand anywhere. We usually receive an official Marriott survey email where we wanted to provide this detail. This time we did not - Perhaps because this is a Westin-Marriott Hotel versus a standard Marriott Brand. I certainly hope Marriott - Westin sees this review - they need it. Their brand image certainly suffers with this gem!…
Very pleasant welcoming staff. Hotel was clean, energy efficient, and comfortable with free continental breakfast. Check-in was quick and easy. All rooms have fridges and microwaves. There was a slight air conditioning problem with our first room, and we were switched to a new room which was perfect. Lovely young girl at front desk named Rashi took care of it quickly and efficiently. We had our toddler grandson with us and we were worried because he was running in the lobby. Rashi actually made sure he was happy. He was following her around the lobby and she had so much patience. The entire hotel staff made sure we had everything we needed. I would definitely recommend this hotel.
Brand new hotel just outside the national park. Very clean and friendly staff. Offer happy hour with free wine and beer. Only complaint is they close breakfast too early. Everything was put away by 9:30 am. They offer an indoor pool and bikes to use. The room was standard but with plenty of outlets, microwave and small refrigerator. A/C was awesome and the Heavenly bed is always comfortable.
Brand new with modern Scandinavian decor - easy on the eye. Nice gym w/Peloton bikes. Indoor saltwater pool was supposed to be heated - early bugs with elevator and AC system too (couldn't temper a full blast chill). Bedrooms on the small side compared to roomier bathrooms, but manageable. This looks LEED certified - lots of glass, light colors and open construction, including a pretty patio with surrounding greenery. Walls unfortunately are also LEAK certified, allowing full HD play-by-play of the late-night frisky neighbors next door. Not entertaining when trying to get some sleep. Front desk tip - try not to put kidless couples in adjacent rooms.