Friendly advice, do NOT try to book your event with Pivovar. We had a disaster of a time trying to plan our party with them. We were ghosted by them for months, they suddenly changed the arrangement of prices, they booked the beergarten out from under us, and then ghosted us again! Do not work with these people. Details below. We thought Pivovar was a really cool concept and beautiful place. We’ve enjoyed a couple meals there and many beers. We have also spread good feedback about them around Waco. We want to see a small business succeed and hoped to host a big birthday party there for all those reasons. For our November party, we booked exclusive use of their beergarten in July. They gave us verbal confirmation that we were booked and told us we would pay per head and per drink. In August, we wanted to discuss menu, head count, and other details, so we emailed them. There was no response. After multiple unanswered emails, in late September we began pestering them via phone. We found out that the events coordinator had changed and we finally got a response confirming the beergarten and discussing food and cake details. We excused all of this as Pivovar being new and having trouble being organized. However, a week later, we received a call from the event coordinator informing us that Pivovar would not make us a cake. She also told us that they booked live music for their beergarten, we could no longer have our party there, and we had to use the banquet room inside. Also, she informed us that there would be a $6,000 minimum for the event. Considering we were told we would pay per head and expected to spend half of that, we were appalled! We refused that deal and insisted we would pay per head as agreed and would accept the location change. They agreed to that. We asked for that offer in writing since those moves destroyed our trust in them. Two weeks out from the party, we still had not heard from them with our deal in writing and we had still not been able to discuss any more party details. We gave them one last day to produce these for us or we would leave. After 3 days of continued silence, we canceled our party there. The final message from the events coordinator was rude and blame shifted onto us. We gave them the benefit of the doubt and worked patiently with them through this whole process. We canceled because they destroyed our trust in them with their unprofessional management of the party. It’s a shame that the invitations we sent months ago all have their address on them. We are taking our party to a different local business.…
after 5 months of planning a party there the management tried to change the terms of the deal - also they seemed unable to create a simple event plan/ form. They do not have their act together and dont seem to care. We had to move our event after the invitations were already mailed out. The new location completed in 1 hour what Pivovar could not do in 5 months. Sad because location is nice. they wont make it long with this bad service. Also Way overpriced
Ordered pick 2 grilled cheese and tomato bisque. Bisque was like eating marinara sauce out of a jar (gross) and grilled cheese was 2 very small triangles. Left hungry. Dissatisfaction didn’t matter to manager. Not going back and definitely not recommending. Waitstaff was wonderful.
The hotel is so pretty and immaculate and it is right next to all of the Magnolia shops! The attached brewery, bakery and restaurant had delicious food and drink. However my favorite thing was the beer spa!! My hair and skin felt so good after soaking in the beautiful copper tub while sipping champagne! I requested the last appointment before bedtime and slept like a baby afterwards. I felt energized the next day and highly recommend it!!!
We stayed here for three nights in room 16, which is on the 3rd floor. The room has 2 twin beds, a desk, TV, refrigerator & Keurig. It is a beautiful looking room, however the layout is awkward. It has a replica rolltop desk, which is fine if you are communicating with pen & paper. However, a laptop will overhang, and there is only 1 plug. Lighting in the room is somewhat dim, and non-existing on the desk. The beds were outstanding, as were the pillows. The bathroom is also beautiful, but not without problems. It has two huge twin sinks, that only leave a foot of useable counter space. There is also a narrow shelf for small items. Not a problem for most guys, however most women will want more room. Lighting is excellent. There is a walk-in shower without a door – the water is filtered and hot – but you will get the room floor wet, so make sure to put down a towel. The WiFi is fast, although we did not stream anything. The hotel is right next to ‘The Silos’ for easy walking & shopping. Be advised it is also right next to active train tracks, so expect a wake up call around 6AM. The small negatives are far outweighed by the positives, and I would recommend this hotel to anyone visiting the area, especially The Silos.…
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