The people were great. Two days I had no bath soap. Glad I keep some in my bags. The breakfast was the worst I've had at a motel. Over-medium eggs were more than well done. The outer edges of the whites were burnt. A sausage...続きを読む
Good location and as per Hilton and nice clean room. Room service food was an epic fail and I still had to pay for it. I understand the chef was soon fired. The train whistle was loud in the night! I also heard what sounded...続きを読む
Came out for some training nearby and found the price and accomodations very nicely suited for my stay. The fitness room is clean, although got very warm in there. The personnel were helpful, and there is a small "store" to purchase snacks or things you...続きを読む
Hotel was clean , beds were super comfy ... those who rated prior clearly did not realize there is a pressure gauge on both sides of bed to adjust to firm , or soft or in between. Pool was cold for being a heated indoor...続きを読む
My family and I used to stay here a lot when we visited the Hollywood Casino at Charlestown. It is just a small distance away from this location.
The rooms are nice and seem to be recently renovated. The restaurant is also a good place...続きを読む
Winchester-Frederick County Convention & Visitors Center
0.69 km 先
Apple Blossom Mall
0.72 km 先
Q & A質問する
Hi James, I see you had trouble with the beds also. I complain about them and let me show you what the manager sent me after my reviews.
120 Wingate Drive, Winchester, VA 22601
July 22, 2016
Dear Mr. xxxxxx:
In keeping with the spirit of Hospitality the staff and management of the Hilton Garden Inn value
our guests and work to make every stay a pleasant and productive experience. Unfortunately, we have
not been able to meet your expectations of accommodations and service therefore I have arranged for
your corporate rate to be honored at the Hampton Inn North on Berryville Avenue in Winchester or at
the Fairfield Inn and Suites Winchester.
Please do not make reservations at the Hilton Garden Inn Winchester as they will not be honored.
Roderick Ferree, CHA General Manager
punjabkhからの返信 | この施設の口コミを投稿済み |
Room was no problem, staff assisted in anything I needed. First and foremost, be polite, and let them try to make it right. It seems they made an effort to please you. If you are still not happy, call corporate. Please don't... 続きを読む
Room was no problem, staff assisted in anything I needed. First and foremost, be polite, and let them try to make it right. It seems they made an effort to please you. If you are still not happy, call corporate. Please don't let these things ruin your day.
Is there a laundry room?
GeneralManager1204からの返信 | 施設の代表者 |
Yes. The cost is $1.50 wash and $1.50 dry and you can stop by the front desk for quarters at any time.