I'm wondering if the hotel's location would be considered a "safe" neighborhood? I will be traveling alone, and want to be sure I'll be comfortable going in and out in the evening. I looked at Google Earth, and it appears that the surrounding neighborhood has houses with old cars or other litter in the front lawns. That's usually not a good sign. Are burglaries or assaults at all common? Has anyone on this forum stayed there, and would care to comment? Thanks!
KIC2013からの返信 | この施設の口コミを投稿済み |
It appeared to be safe. I felt very comfortable and secure.
If a client reserved a room and secured it with a credit card, why did you give that room away? If that client had been a no-show, wouldn't you have gotten your money anyway since you could charge their credit card? How can one be sure that reserving a room (apparently 3 months ahead of time, from what I read) will guarantee you that room? I'm just trying to understand your system. Is it like airlines that overbook? Thanks for explaining the system to me.
David Eからの返信 | 施設の代表者 |
Hi Clark, good question since it would appear from the post that we "gave away" the room. We did not "give away" the room, but just like airlines there are times that a hotel becomes overbooked on a particular room type... 続きを読む
Hi Clark, good question since it would appear from the post that we "gave away" the room. We did not "give away" the room, but just like airlines there are times that a hotel becomes overbooked on a particular room type. When this happens we can't asked guests to " give up their seat' like airlines. What we do is look at several factors and try to accommodate all reservations. In this case, we went by what the person had reserved, a room with 2 beds but only 1 guest in the room. We therefore, tried to accommodate the guest with a room that matched what had been reserved. The lesson here is always make sure you tell the conservationist how many people are in the room, hotels will not put 3-4 people in a room with only one bed when the reservation has 2 queen beds listed. Hope this helps!