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Aloha tacolielu79! It was truly a pleasure welcoming you to The Laylow, and we are just elated that you enjoyed your visit! Your wonderful praise for our fresh, tasty cuisine, beautiful mid-century modern accommodations, and caring team means the world to us. We are already looking forward to making more Waikiki memories with you in the future! Mahalo! Steven Lindburg General Manager
ザ レイロウ オートグラフコレクションのGeneral Manager、Robert C Friedlからの返信
2021年2月19日に返信済み
Aloha Qnon, thank you for your your feedback about your recent stay with us. While our performers are well-received and followed by the vast majority of our guest and the local community, please accept my apologies for the inconvenience the music has created for you. I hope it will not deter you from returning to our hotel as we would love to welcome you back again in the future. Mahalo,
Aloha, Hitomion! We’re delighted you decided to settle in with us at The Laylow and that it turned out to be such a perfect, five-star fit for your vacation needs and preferences! It brightened our day to read that you found there was a lot to love about our charming, mid-century modern property, with the spacious comfort of your guest room providing you with an ideal place to relax and the genuine warm hospitality of our staff ensuring you felt so at home in our care. We appreciate you taking a moment to share these lasting impressions of us following your fun trip to Hawaii and we hope for the honor of serving as your home-away-from-home again on a future visit to our beloved island! Mahalo nui loa, Robert C. Friedl General Manager
Aloha, DAI_JSA! We’re so glad that your family chose to settle in with us during your visit to Honolulu. The convenience of staying in the heart of Waikiki definitely has its benefits as our guests are surrounded by the top retail and dining destinations in the area, in addition to being just a short walk away from the beach! Yet as you discovered, The Laylow can also serve as a luxurious escape where you can unwind and relax after spending the day exploring all that awaits right outside our doors. We’re thrilled that the comfort of your corner suite accommodations along with our inherent mid-century modern style thoroughly impressed, ensuring that every member of your family had a memorable stay. We hope that we have the pleasure of welcoming you back through our doors the next time your travels bring you to Oahu! Mahalo nui loa, Robert C. Friedl General Manager
Aloha, 136mayumik! We appreciate you sharing a review of your recent experience laying low with us in Honolulu. Although our address right in the heart of Waikiki was different than what you may have experienced on previous visits to our island, we’re delighted that our authentic Hawaiian charm and vibrant ambiance won over your heart. And as you discovered, our location is convenient to many of the top retail and dining destinations in the city while also only being a few blocks away from the beach, ensuring that our guests can get the most out of their island getaway. We’re delighted that you and your grandson made many memories in our care and that you left with the desire to return in the future to explore more of our unique features such as the nightly live entertainment and lovely libations at Hideout. We hope it won’t be long before we are welcoming you back through the doors of The Laylow to strive to even further impress and earn that elusive fifth star. Mahalo nui loa, Robert C. Friedl General Manager