センタラ グランド ビーチ リゾート サムイのGuest Services / Front Office、Supamongkon Waranupapkunからの返信
2024年8月14日に返信済み
Dear 敏江 中, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
センタラリザーブのthe gin ran というバーでモクテルを楽しみました。ちょうどプールが上から眺められる位置にあり、風がとても気持ちが良かったです。もちろんモクテルの味も最高。このバーの存在は知らなかったのですが、ここ目当てにホテルに立ち寄ってもいいかも。カクテルを作って下さったlaorさんも楽しい方で会話もとても楽しかったです。今回一人での訪問でしたが、時間はあっという間でした。 今度サムイに来た時には泊まってみたいですね
センタラ グランド ビーチ リゾート サムイのGuest Services / Front Office、Supamongkon Waranupapkunからの返信
2024年3月17日に返信済み
Dear Global805581, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience especially your compliment to La-Or whom made your holiday special. Rest assure that your comment will be pass on to all team members to encourage and keep us striving for great customer services. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
Dear 静謐かつ上質な大人のリゾート, Thank you for taking the time to let us know your feedback. I am so glad to learn that you enjoyed your time, love our new product & facilities also our tropical garden is also being part of completion to make your stay with a pleasant one. I have noted on music from the neighborhood beach club and very sorry that this was impact your peaceful time during stayed. We will seek the best solution to get it solve where possible. I will share your positive comment to the team and we will continue our high standard to service you & your family when you return to the island again. Best regards, Thansita Sirapastuwanon Director of Sales & Marketing
Sorry, just seen the question !
We had a pool access room one time but to be honest I really can't remember /
We moved due to a large number of people from one country that were incredibly noisy and letting kids run wild
The hotel were excellent, they fully understood the problem and immediately moved us rooms into a unit with a private plunge pool
