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Premier Inn Bristol Filton Hotel

Filtonで 1 軒中 1 位の ホテル
Filtonの中心から0.1 km
  • 無料 Wi-Fi
  • 無料駐車場
  • レストラン・飲食店
保存する
4月 9日 4月 10日
1 部屋、大人 2 名、子供 0 名
Gloucester Road North | Shield Retail Park, Filton BS34 7BR, England
名称と住所 (現地の言語)
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2017/04/09 2017/04/10
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    部屋
    2017/04/09 2017/04/10
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    2017/04/09 2017/04/10
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    旅行者の評価
    旅行者のタイプ
    時期
    言語
    この口コミは機械翻訳で日本語に変換されています これは何ですか?
    機械翻訳を利用しますか?
    5 日前に口コミを投稿

    Very satisfactory stay, some minor woes with the attached restaurant, but again was satisfactory concluded, will stay again and the reception was excellent with information about buses/routes and parking for the Bristol City Centre etc.

    premierinn.comの協力のもとに集められた口コミ
    この口コミは機械翻訳で日本語に変換されています これは何ですか?
    機械翻訳を利用しますか?
    2 週間前に口コミを投稿

    Stayed 2 nights here. Friendly, helpful staff. There were 2 of us staying and we were only given one hand towel and one bath towel but staff were quick to give us more when we asked. There is no lift. It's a busy location with...続きを読む

    この口コミは機械翻訳で日本語に変換されています これは何ですか?
    機械翻訳を利用しますか?
    2017/01/30に口コミを投稿

    Cannot fault this hotel - does exactly what it says on the tin. The staff are very friendly and helpful and on our visit one member of staff went above and beyond and this did not go unnoticed. The hotel is in a little shopping...続きを読む

    premierinn.comの協力のもとに集められた口コミ
    Premier Inn Bristol Filton HotelのManager、Filton Recption Tからの返信
    Google 翻訳

    Hi, Thank you for the positive review. We're glad you enjoyed your stay with us! We look forward to welcoming...続きを読む

    この口コミは機械翻訳で日本語に変換されています これは何ですか?
    機械翻訳を利用しますか?
    2017/01/26に口コミを投稿

    Very clean, comfortable night with lovely staff. The room I had also had a bath which I love when I'm away. The room was a lovely temperature when I got into it and I found it a very cosy and comfortable night sleep. Even though...続きを読む

    premierinn.comの協力のもとに集められた口コミ
    この口コミは機械翻訳で日本語に変換されています これは何ですか?
    機械翻訳を利用しますか?
    2017/01/18に口コミを投稿 モバイル経由

    Premier inn staff was brilliant we arrived early and they got us in as soon as they could. They knew why we were there and was very sympathetic to us my daughter had an operation and when we visited her the nurse said she maybe...続きを読む

    Premier Inn Bristol Filton HotelのManager、Filton Recption Tからの返信
    Google 翻訳

    Hi Sharon, Thank you for your lovely review. I'm glad we we're able to make your stay more pleasant! Hope...続きを読む

    詳細
    アメニティ
    • 人気のアメニティ
    • レストラン・飲食店
    • 無料高速インターネット (WiFi)
    • 無料駐車場
    • 施設情報
    • 無料駐車場
    • 多言語対応スタッフ
    • アクティビティ
    • レストラン・飲食店
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    写真
    食事 (33)
    ホテル・敷地 (6)
    部屋・スイート (5)
    バスルーム (2)
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    Q & A質問する
    clogsw
    Is the hotel by the city centre? Thanks
    2017/02/26|
    回答する 8 件の回答をすべて表示する
    Filton Recption Tからの返信 | 施設の代表者 |
    We are located next to a central road which takes you straight into the city. It takes approximately 20 mins in the car or by bus. There is also a regular bus stop in close proximity to the hotel. Hope this helps!
    0
    Google 翻訳
    ThisIsMyOpinion2
    I am furious with the man - who claims he is the manager - on the desk right now this minute. He has annoyed me so much and refuses to allow me to speak to someone else. I called the other day to ensure I have a quiet room off the ground floor. He did not say the family rooms are only on the ground floor. He marked my booking to the top floor. So what went wrong? He has marked my booking as a double instead of keeping it to a family booking. He said it would be ok as the room could be made into a family room. I am not there yet, but I would check in on Friday and my daughter will have no where to sleep. I would then have to complain and get "someone" to find a bed for her and make it up. WHY HAS THIS HAPPENED?????? I asked him if the "family" bed would be a proper single bed. He said it would be. He then said it would be a sofa bed. I asked him to clarify if it was a proper single bed OR a sofa bed as they are different things. So which is it?? He kept chopping and changing his mind saying it is a proper single bed and it is also a sofa bed. He kept talking over me which got me so angry. I asked him to stop speaking whilst I was speaking. I did end up swearing at him, that's how angry he made me. He should definitely NOT be on the desk, and I haven't even got there yet!!! What is my daughter going to be sleeping on? Why was my booking changed? I have stayed in Premiers so many times over so many years and have never had this negative experience ever before. Premier Inns, what on earth are you doing employing people who have no idea about customer service????? Or the difference between a proper single bed and a sofa bed????? If I could change my booking or get a refund I would be doing that but I have a non-refundable booking, mores the pity. I want an urgent and immediate response.
    2016/11/23|
    回答する 3 件の回答をすべて表示する
    WhitbreadHotelsからの返信 | 施設の代表者 |
    Hi there I'm sorry to read that you're unhappy. Please contact our Guest Relations team on 0333 003 0025 and the team will assist you further. Kind regards Elaine
    1
    Google 翻訳
    ThisIsMyOpinion2
    Anyone have a direct phone number for this hotel please? Urgently need it..... thanks in advance.
    2016/11/22|
    回答する 2 件の回答をすべて表示する
    WhitbreadHotelsからの返信 | 施設の代表者 |
    Hi there You can give the team a call on 0333 777 3963 (# Option) and they'll assist. I hope this helps. Samantha
    1
    Google 翻訳
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