I had lunch at the restaurant on Monday 1st May.(table 23, Acc,number 8850), When ordering, one of my group was told they could have sweet potato fried rather that normal fries (with Mussels), and another was told they could have fries rather than creamed pots (with chicken/bacon pie).. These were indicated as acceptable 'alternative'. On carefully checking my receipt I see that both the Swt.Pot Fries and the other fries (shown as Add.food) were charged to the amount of £3.75.
Although this will not break the bank, I feel it borders a deception, and falls far short of the openness I have come to expect from 'Sheps'. It has certainly tarnished my first impression of the refurbished "Minnis" and if asked, I can do nothing but register my disappointment. My advice ... either don't charge for simple and acceptable 'alternatives' or make it clear at the outset.
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Hi, did you query this when you received receipt, or later on? I had similar experience a few years ago in London, but only realised when got home that I was overcharged, so emailed them, again not a lot of money but... 続きを読む
Hi, did you query this when you received receipt, or later on? I had similar experience a few years ago in London, but only realised when got home that I was overcharged, so emailed them, again not a lot of money but principle. Did get a reply and apology and offer of free coffee's on next visit. (have n't been back, too noisy) So I would email and complain, if they don't know, they can't fix it!