hurrah our menu pages are finally up, including our daily changing additions.
What is the dress requirement for men & women?
Cruzanmonからの返信 | 施設の代表者 |
Island casual, no tank tops for men
In response to you, regarding my review - There was no issue with the service at your restaurant, as you suggest, other than the fact that I would not say it was overly friendly when we came in to pick up our food. I understand that many restaurants charge an additional amount for take-out items, however, we typically still tip 15-20%, even on our take-out items. This time was no different. Since we have been to your restaurant several times before, we are familiar with your portion sizes - the amounts we received were atypical...particularly with the Thai Holy Basil with Beef. Trip Advisor did not choose to post the photo I took of this item. It was a very scant portion, to say the least - I do not like your implication that we are unaware of your portion sizes, nor do I appreciate your 'tone' in implying that this meal was typical of your entree portions received (whether in a take out item or as a sit down customer). The amount of rice for 2 entrees was also very small and atypical of our previous experiences in your establishment. As for the quality of our meal, the Pad Thai was tasteless (I asked for medium spice and it had none) and the Red Curry was also bland (with medium spice requested). The reason I wrote this review is for your establishment to be aware of the fact that the quality of our meal was subpar. This is the only way you can improve - unless you feel you are above improvement?
Linda Pからの返信 | この施設の口コミを投稿済み |
I am glad your experiences have been good ones, Bonnie - I am sorry that we can't say the same. We are world travelers as well and certainly understand "fine dining" experiences. This occasion happened to call for our need... 続きを読む
I am glad your experiences have been good ones, Bonnie - I am sorry that we can't say the same. We are world travelers as well and certainly understand "fine dining" experiences. This occasion happened to call for our need to take out items, rather than enjoy the experience of dining in the restaurant itself. We do expect the level of service (i.e. Portion sizes, quality of food) to be the same for BOTH dining in AND take out entrees; we feel there was simply NO excuse for the small portion sizes and the lack of flavor in 2 of the 3 entrees we received. It was subpar for the quality of food they are known for, and, having worked in fine dining establishments (both in restaurants in NYC, and on mega yachts) this was unacceptable and needed to be pointed out, to both the owner and the community, in my opinion. There is no way to improve if you only hear positive reviews - our experience was negative and needed to be noted.