Dear Khun 智子鈴,
Warmest greetings from Ayara Kamala Resort & Spa!
Thank you very much for choosing to stay with us and for your review sharing your experience with fellow readers.
We are sorry to hear that you had to experience some bumpy roads and that the pricing of the food is not as per your expectation. May we please lightly highlight that the food and beverage prices at our resort are in accordance with standards of luxury resorts, where main courses can be around 300-500 THB per dish (1,000 - 1,500 Yen). However, at Ayara Kamala Resort & Spa, we strive to maintain the highest quality of ingredients (and homegrown herbs), experienced chefs trained in hygiene and safety control, western and Thai cuisine, as well as providing a high level of customer service in one of the best locations on the west coast of the island. Nevertheless, we are sad to hear that your expectations were not met in terms of pricing. However, we will ensure to continue to be clear on the cuisine and dining experience we provide to our valued customers and ensure that great experiental and financial value is offered.
It is regardless wonderful to hear that you have enjoyed the Pool Access rooms, with being able to directly swim in a large infinity pool overlooking the ocean right from your room. Thank you very much for your kind comments on this.
We wish you all the best back home and if you would provide us another chance, we will ensure that your stay will be even better than the previous at Ayara Kamala Resort & Spa.
Warmest regards from all of us here,
Ayara Kamala Resort & Spa Team