Thank you for taking the time to write such a detailed review of your recent stay at the DoubleTree by Hilton Toronto Downtown. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests.
I was delighted to know that we were able to make your stay at the DoubleTree a memorable one. Thank you so much for the praises you give to our entire staff here at the DoubleTree by Hilton Toronto Downtown. I will be sure to pass on your kind words to our team, as I know they will be delighted to hear it.
Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to DoubleTree by Hilton Toronto Downtown in the near future!
Sincerely,
Umesh Srivastava