First of all, we would like to thank you for having considered the Hotel Bayerischer Hof for your trip to Munich, and also for having taken the time to inform us about the experiences of your recent stay at our property. Your honest opinion is our chance to improve our high quality standards.
It is such a pleasure to learn that we were able to meet all of your expectations towards us, especially concerning the staff, the breakfast and the location.
Hoping to welcome you again in the near future, we remain,
with kindest regards
Thank you very much for having chosen the Hotel Bayerischer Hof for your journey to Munich as well as for evaluating your experience regarding your time with us.
We are happy to learn that you enjoyed your time with us and that you like the ambience and the mixture of modern, classy and traditional styles, which are all combined at our hotel.
It is wonderful that you had the chance to spend some time with your family and that our location in the heart of Munich was a good starting point for your trips. Hopefully next time you will have more time to enjoy our recreation facilities in our house.
The more we regret that you were dissatisfied with the service of our Housekeeping team and we hope that you can accept our apologies for any inconvenience caused! Please be assured that we set great value upon an impeccable cleanliness throughout the hotel. If we had knowledge about your dissatisfaction, we certainly would have checked your room to ensure your wellbeing.
It would be a pleasure for us to welcome you again and we hope that the positive memories do still prevail.
With kindest regards,
Dear Masaru S,
Thank you for evaluating your stay at the Hotel Bayerischer Hof. The feedback of our guests is very important for us in order to improve our performance and fulfill all our guest´s needs.
We regret that you were not fully satisfied with your room size; we want to inform you that we have different categories, which differ especially in the size. Nevertheless we are glad that you liked the interior of your room.
According to the aspect with the key system we want to excuse. Please do not hesitate to contact our staff if you have any questions or problems. They would have been happy to assist you.
Moreover, we are glad to read that you loved our breakfast and you had a perfect start into the day.
We are looking forward to your next stay with us.
Thank you very much for your evaluation and for choosing the Hotel Bayerischer Hof for your visit in Munich. With regret, we noted that you were not entirely satisfied with your stay and that we did not meet your expectations. In order to better comprehend your remark, we would be very grateful for any further details, for example why you did not feel comfortable, if this does not cause too many inconveniences for you. Thank you for your efforts in advance. You may contact us under email@example.com. Hoping to welcome you back in the near future, we remain with kindest regards, sincerely, Hannah Mair, Guest Relation
thank you very much for choosing the Hotel Bayerischer Hof for your visit to Munich and for posting a positive review. It is good to read that you liked our ambience as well as our breakfast and spa facilities. We are glad that you were able to enjoy the amazing view across the city, and that the assigned room met your expectations.
Hoping to have the pleasure of welcoming you back to our hotel, we remain with kindest regards, Hannah Mair, Guest Relation
Dear ぱる ぱ,
Thank you very much for your time to write us this positive feedback. We are very happy that enjoyed your stay at the Hotel Bayerischer Hof. Furthermore it is good to read that you liked our location, the breakfast and one of our many restaurants. Your praising words are very kind and we hope to welcome you back soon.
With kindest regards,