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Smarana Hanoi HeritageのLoan Tranさん(General Manager)がこの口コミに回答しました
2023年2月1日に返信済み
口コミを翻訳
Thank you for choosing to stay with us at Smarana Hanoi Heritage Hotel and for taking the time to write this excellent review. We are delighted to read that you enjoyed your stay and found our staff to be friendly and helpful. It is always a pleasure to have guests like you who appreciate the efforts of our team.
Ngoc is a valuable member of our team and we are proud to have her represent us. She has been with us since we opened and has always provided excellent service. We appreciate your kind words about her and will be sure to share them with her.
We hope you will choose to stay with us again on your next visit to Vietnam. Thank you for your patronage.