Dear namida_2023,
Thank you for choosing Top of Hanoi at Lotte Hotel for your dining experience and for sharing your wonderful feedback.
We are delighted to hear that you and your Vietnamese friend enjoyed the lovely atmosphere and breathtaking views from our restaurant. It's great to know that you had a delicious meal while enjoying the beautiful night scenery of Hanoi.
We're also glad that you enjoyed our desserts and coffee selections, particularly the Americano and Iced Café Latte. We strive to provide a memorable culinary experience for our guests, and your satisfaction is our top priority.
We appreciate your compliments for our staff, especially Tai. We will pass on your kind words to him for his friendly and informative service. It's our aim to create a relaxing and enjoyable environment for our guests, and we're thrilled to hear that you felt well taken care of.
Thank you for your kind words, and we look forward to welcoming you back to Top of Hanoi for another enjoyable visit. Please feel free to visit us at your leisure.
Best regards,
Hee Seung Shim
General Manager
Lotte Hotel Hanoi