Dear foodwinehotel_tkytt
Thank you for sharing with Tripadvisor community your thoughts of Hotel de l'Opera Hanoi, MGallery by Sofitel.
We are delighted to read that you enjoyed our signature bed and relaxing at the courtyard.
It is also great to learn that the Hotel's operatic design, both in the room and in Café Lautrec, gave you an "extraordinary feeling" when staying with us.
Your comments with regard to the air conditioner is much appreciated and well noted for maintenance purpose.
Once again, thank you for taking the time to provide feedback. We look forward to another opportunity to serve you.
Best regards,
Ly Nguyen (Ms.)
Marketing & Communications Manager