Dear Mr. Taro,
Greetings from Pan Pacific Sonargaon Dhaka!
Thank you so much for taking your important time out to write this great review about our iconic 5 Star Hotel. Over the years, we have had the pleasure of serving distinguished Guests such as you along with numerous VIPs, International Dignitaries and Presidents of various countries. The accolades you have bestowed on our team are very well received. As a team, we are delighted that you enjoyed our service.
However, we are thoroughly reviewing your mentioned concerns regarding service areas and looking at how we can improve. We have also shared your comments with relevant departments for further improvements.
We hope to see you again in the very near future!
All our very best,
Pan Pacific Sonargaon Dhaka Team