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Thank you so much for your five-star review. My team and I are thrilled to hear that you had a great experience, and we're especially pleased that you appreciated the exceptional hospitality of our team members.
We have also noted your feedback about the showerhead, and we will be addressing this for improvement. Additionally, we appreciate your comments regarding the lack of bottled water in the room. As part of our Green Journey and plastic-free initiative, all single-use plastic bottles have been replaced with a smart filtered water dispenser, effective 1 July 2024. To inform guests of this important initiative, we have placed signage on the writing desk.
Thank you once again for staying with us. My team and I look forward to welcoming you back for another pleasant stay.
Thank you so much for taking the time to share your wonderful feedback with us at York Hotel Singapore.
We appreciate your appreciation on the spaciousness of the room and strategic location of the hotel.
At the same time, we apologise for the shortfalls you highlighted. Rest assured, your feedback is invaluable to us and has been reviewed for improvement.
My team and I look forward to the opportunity to welcome you back to York Hotel Singapore for an improved stay!
Thank you for taking the time to leave us a positive review. We are delighted to hear that your recent stay was a great experience! Your kind words serve as a tremendous source of motivation for our team to consistently deliver exceptional service.
We sincerely appreciate your valuable feedback on areas that need improvement. Please be assured that your comments have been shared with the relevant departments for immediate attention. Maintaining our high service standards is paramount to us. Additionally, we are pleased to share that our hotel is conveniently located near the Orchard Station, just an 8-minute walk away.
Thank you once again for your patronage and for sharing your experience. We eagerly anticipate the opportunity to welcome you back for another wonderful stay.
Thank you for taking the time to share your experience with us.
Your kind compliment on our breakfast selection is well-appreciated. However, we are also sorry to hear that aspects of the stay did not meet your expectations. While we strive to provide the best possible experience for our guests, we are sorry that we fell short in this instance.
Your feedback is important to us and serves as an avenue for improvement of our services, rest assured this has been shared with the department heads for their attention.
Thank you for being our Guest, we hope to have the opportunity to welcome you back for an improved experience.
Thank you for your valuable feedback. My team and I are incredibly pleased to hear that you found our location convenient for you and the breakfast spread met your expectation, which I will be sure to share with the team.
Feedback such as yours is an enormous opportunity for us to enhance our services and I thank you for yours.
Once again, thank you for choosing York Hotel as your preferred accommodation of choice and we look forward to having you back again.
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