Dear Nob H.
Thank you for having taken the time to write a review on
Trip Advisor following your recent visit at SATRI House. Guests comments are of utmost importance to us as they enable us to rectify potential mistakes.
We are happy to read that, generally, you seem to have enjoyed you stay and the charm and uniqueness of SATRI House. As you know, SATRI Hoouse was built more as a private home than a hotel and the numerous pieces of antiques and artifacts add to the privacy and the uniqueness of the House.
We are sorry that no one seems to have offered you a television upon check in as they are available. We do not place them in the rooms because most guests prefer the quietness of the environment and like to be for a few days "cut from the rest of the World"
Thanks for your comment about our erratic WiFi which we are improving as we write.
We look forward to be again of service to you and remain,
Sincerely,
Your SATRI House team.
(Please accept our apologies for not being able to answer in Chinese)