Dear satsuko0815,
First of all thank you for having chosen Shangri-La Al Husn Resort & Spa for your holiday!
I would like to thank you for taking the time to highlight the services you have experienced during your stay especially on your birthday. It is email like yours that serves as a great motivator for the team to exceed guests expectations and for this I would like to thank you.
Rest assured I will be sharing your compliments with the team which I know will put a smile on their face!
We hope to welcoming you back soon!
Sincerely,
Sandro Mazza
General Manager
Shangri-La Al Husn Resort & Spa