Dear mat_Japan,
Thank you for sharing your feedback on Trip Advisor with us and I was delighted to learn that you had a memorable experience during your visit. Your kind compliments on the overall quality of our guestrooms, our food and beverage offerings, as well as the gym, are very much appreciated and encouraging. Also, the Back Bay location of the hotel, only a short walk to wonderful shopping and dining opportunities, is certainly a great advantage.
We look forward welcoming you back to the hotel soon and please let me know should I ever be able to assist you.
Best regards,
Philipp Knuepfer
General Manager