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Thank you for choosing the OHANA Waikiki Malia by Outrigger for your stay. I had a chance to review your feedback posted on TripAdvisor. I'm sorry about the condition of your room and very disappointed we did not meet your expectations. Its a lesson learned for us to work harder on improving on issues you have shared. Your feedback is valuable and please know that we take your concerns very seriously. The team will be informed on these issues and thank you for letting us know. We hope you had a great time on the island and wish to see you on the next time you are in town.